Frequently Asked Questions and other information about orders placed through SarahDipiti.com
Lead Time on Orders
* Our jewelry ships within 2-4 weeks of your completed and paid order. We create our pieces as orders are placed to ensure the highest quality jewelry products possible. All of our pieces are created one-at-a-time for each of our customers. Special Order and Wholesale items require one week processing time:
* Orders ship only after payment is received and clears. We prefer payment by PayPal for efficient order processing and it is the safest option for our customers.
* Shipping Fees-We ship only within the United Staes via United States Postal Service: First Class or Priority Mail Only .Insurance is included in cost of of shipping . $6.50-US First Clas Standard $ 8.95- US, Priority Mail Payments
* We prefer PayPal for our orders, refunds and exchanges
* Satisfaction guaranteed! -Return and Exchange Policy
If you are not absolutely thrilled with your purchase you may return it for a refund. Returns/exchanges within 30 days of receipt. All items must be in their orginal condition and packaging to receive a refund or exchange. Earring kits that have been opened are not accepted for refund or exchnage.
|